Our Service

Our extremely fast response policy ensures that every customer inquiry is answered within 12 hours (business days)
Our sales staff will provide customized product solutions for each customer. Knowing more about our customers' needs will help us to provide more suitable magnetic products for our customers.
For complex products our R&D department will provide confirmation drawings according to customer's needs to ensure that each magnetic separator or NdFeB magnet is the product that meets customer's requirements.
We will provide our customers with regular information on the production progress to keep them informed of the delivery schedule.
If there are any changes to the product, we will communicate with the customer in time and continue the production schedule after obtaining the customer's approval.
We have a perfect after-sales system to help us deal with customers' after-sales requirements quickly and properly.